[Resolved] Snapdeal.com — product fraud

srivastavajal

from Mumbai, Maharashtra

Address:

Varanasi, Uttar Pradesh, 221002

Dear,

My Subjective oder replacement process is very slow. As per your customer care service as well as your return and replacement process I'm going to cancel all my order.

It's too painful to connect with your customer service. They told my contact number is not add as per oder.

Why you guys make me fool, contact me otherwise you will lose a customer as well as I will complain against you.

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Sep 20, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2019

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Aug 04, 2019

Updated by srivastavajal After this msg I got call from your side but Still nobody is follow up of my case as you discuss on call I'll collect the item with in 24-48 hours but again no response. I don't know what is the problem with you guys..

Please resolve as soon as possible otherwise I'm going to give you legal notice with mental harassment and return my money with intrest.

Regards
Jal Srivastava
[protected]

Aug 06, 2019

Updated by srivastavajal Yesterday again I got a call from Snapdeal Mr. Rehan again he told same word as last representative told give me 24-48 hour I'll solve your issues again 24 hour pass on. But nothing improvement on my complaint

Regards
Jal Srivastava
[protected]

Aug 08, 2019

Updated by srivastavajal I think this site is also not useful for me to resolve my issues. To pathetic service from the side of consumer complaints as well as Snapdeal.

Regards
Jal Srivastava
[protected]

Verified Support

Aug 19, 2019

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal