[Resolved]  Snapdeal.com — product fraudulent and no refund

Address:620012

Sir, I had been ordered for 2 mens black color wallet of woodland on 04/10/2019 and i received this parcel on 12/10/2019 where I paid for both the wallet. After opened that parcel i am shocked i found only one wallet in that which I black color. i had been intimated about this issue to the delivered person immediately but he said that he is not responsible for these kind of issues. So I raised several complaints regarding this issue to [protected]@snapdeal.com but I did not get proper response. By 14/10/2019 i returned this product and they refunded only half of the amount which I paid. Again i tried to contact them i didn't received proper response so far. I just decided to move forward with legal steps. Hereby i wish you to refund my remaining amount within a day or else i will move to any extend to get back my money through legal steps. I just decided to file the case against your snap deal . Contact me as soon as possible.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 22, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2019
Snapdeal.com Customer Care's response
Hi Roja,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information