Snapdeal.com — Product is not delievered and company is saying now it is error from their side

Address:	Thane, Maharashtra, 421301
Website:	www.snapdeal.com

Hii, This is Tushar Dhuri .I placed an order on snapdeal on Order ID: [protected] The order is combo of yu yunique smartphone and a sony powerbank.To my utter surprise, i received only a powerbank and not the smartphone.Before placing the order i checked it clearly and took screenshots of the webpage and after placing the order, i receive the emails as your order for yu yunique smartphone and power bank is confirmed and relevant updates. When i choose to contact customer care .the reply was pathetic.They said it was a content error from website.What wrong with snapdeal. From placing the order till receiving the order, in every single email and message, IT WAS CLEARLY MENTIONED THAT IT IS A COMBO OF PHONE AND POWERBANK. Then why now, after delivering the order, cc people are saying that it is a content error. one more thing I received only the power bank, which is of cost 2999 MRP and no delivery charges on the product.When i bought the product the Price of the product combo is 938, with clearly mentioned as there is 77% off on MRP. so, by calculating it, comes to be 689.77.So, what does this mean, u are selling it more than MRP. This is fraudulence case, and completely illegal also, making it completely clear that what standards are company is using .