[Resolved] Snapdeal.com — product missing and refund problem | |||||
I ordered a nike air max shoes on 18 nov.. I received a parcel on 30 nov... But parcel have no item... My product is missing... I do complain in mail and also application... But they do not reply well... Shipping company contact me and talking about order... They said me to proceed your problem to higher authority but snapdeal till now no refund initiate me... So look at my issue... Was this information helpful? | |||||
Jan 18, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Dec 18, 2017 Snapdeal.com Customer Care's response Dear Shani Diwaker, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com. Regards, Team Snapdeal | |||||
3 Comments | |||||
Comments
Dear sir actual rate printed rate 499
But your price 699 cheate with me
But your price 699 cheate with me
Snapdeal.com Customer Care's response, Dec 19, 2017
Verified Support
Dear N Prashanth,
Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.
Regards,
Team Snapdeal
Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.
Regards,
Team Snapdeal
My timex watch get moisture inside when i reached to service centre they told me that it is an un authorised seller my is not repair too in warrenty period
Snapdeal.com Customer Care's response, Dec 19, 2017
Verified Support
Dear Vineet,
Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.
Regards,
Team Snapdeal
Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.
Regards,
Team Snapdeal
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.
Regards,
Team Snapdeal