[Resolved] Snapdeal.com — Product not delivered...but recieved message as delivered

Sudhakar Nallapu

from Delhi, Delhi

Address:	New Delhi, Delhi, 110001
Website:	www.snapdeal.com

I ordered for Mobile Phone [LeEco Le2 32GB] on 04th Jan 2017. Paid an amount of Rs.11, 400/- through Credit Card. Order ID#[protected].

On 05 Jan 2017, I got a message from Snapdeal that the mobile phone was delivered. But I have not received the mobile.

I made a complaint on 06th Jan 2017 to Snapdeal. Complaint Ref#38730590.
They asked for a max of 6 days time to resolve the issue.

Since then I have been following up with Snapdeal for the same daily but nothing happened till today [18 Jan 2017].

I have not recieved any SMS, eMail or Phone Call from Snapdeal in this regard.

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Feb 18, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2017

Snapdeal.com Customer Care's response Dear Sudhakar Nallapu,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal