[Resolved]  Snapdeal.com — Product not delivered even after almost 2 weeks & later the order is canceled automatically without any notification

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I booked samsung galaxy j2 pro on 8/9/2016 (Order # [protected]) and it was supposed to be delivered on 13/9/2016 but till today (2019/2016) its not delivered and i tried to contact them for almost 10 times. I have made an advance payment against the order and what i received in return from them is mental harassment and today they say the order is canceled. What about the payment made in advance, time wasted in waiting for the delivery, the calls made to them and nothing delivered at last. And again they say as they are going to initiate the refund and it will also take 3-4 business days that means more than 2 and half weeks, my money was with them. So i need a proper compensation.
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Oct 27, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2016
Snapdeal.com Customer Care's response
Dear achyut thaker,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
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