[Resolved]  Snapdeal.com — Product not delivered even after the ectended delivery date-fake tracking ID

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

In snapdeal, I have placed an order for HP laptop pricing Rs.22, 699/- on 21st January 2017.i have already paid the money through credit card.
ITEM NO- [protected]

I was told the product will be delivered on 30th January 2017.And was given a tracking id of India post(speed post)
AWB no. - AJ[protected]IN
When Iam tracking this, it shows "CONSIGNMENT DETAILS NOT FOUND".I also enquired with Head Post Office about the Tracking ID .They told me such a consignment is not placed. I have submitted many complaints to Snapdeal .Each they say "sorry, we will resolve the issue"

My product was not delivered on 30 th januray 2017.After calling the cutomer care many time, i was given an extended delivery date of 30 january-1st February.i waited patiently . On 1st February also they didnt deliver the product. After registerin a number of complaints, i am now told "sorry for the inconvenience, we will deliver it soon"

I have already paid the money to Snapdeal .But they didnt deliver the product yet and was cheated by giving a fake tracking ID
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Mar 7, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2017
Snapdeal.com Customer Care's response
Dear Sonish,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal
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