[Resolved] Snapdeal.com — product not delivered/ fake remarks/ no one responding

parmar.ashu

from Almora, Uttarakhand

Address:

Sonipat, Haryana, 131028

Dear snapdeal,

I had ordered 1 pair of shoes from snapdeal on 7th august 2018 but the courier has not delivered my product yet.

I have lodged this complaint many times earlier but there is nobody responding either from snapdeal or your courier.

I am fed up with experience that i had with snapdeal.

Each time u email they give new date for delivery.
Even your delhivery courier is lying.
Delhivery courier has never called me and they are giving fake remarks on daily basis.

Snapdeal please stop fooling around with
And resolve my issue.

+4 photos

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Sep 24, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2018

Snapdeal.com Customer Care's response Hi Ashu,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Comments

Vageesh Dixit

from Allahabad, Uttar Pradesh

Mera saman abhi tak vapas nahi aaya hai tatha mujhe refund bhi nai mila hai order id [protected]& RMN [protected]

Snapdeal.com Customer Care's response, Aug 25, 2018

Verified Support

Hi Vageesh

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Payal Gokte

from Vasai-Virar, Maharashtra

This is Payal Gokte and my mail id is [protected]@gmail.com . I want to know the status of my another order.at when it will shipped.my order no.[protected] and i order on 13th august 2018 please take an strict action.about it my order of two Hipe Black Round sunglasses but i received only one of them with invoice of two.

Snapdeal.com Customer Care's response, Aug 25, 2018

Verified Support

Dear Payal,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Princeabhi

from Bhubaneshwar, Odisha

This product is not working...And I have return this item...And still my return request is closed...
So kindly return this item...Asap
Order Id:[protected]

Princeabhi's reply, Aug 17, 2018

Kindly resolve my problem as soon aAs posible...

Snapdeal.com Customer Care's response, Aug 25, 2018

Verified Support

Hi Prince

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal