[Resolved] Snapdeal.com — Product not delivered through pass several day of promised delivery

Sri Raj

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka
Website:	WWW.Snapdeal.com

I placed an order ([protected]) for dish tv on the 25th oct '16 on a product which was listed as express installation, i got an update promptly on the 26th morning 6.55 am stating product is issued to courier and expected arrival date is 4th nov or earlier but since than i don't see any change in status or sign of product delivery.

Snapdeal does not have a customer care number to connect and talk through, its frustrating when there is no one to speak to sort the issue than just getting on to the ivr with no help but just direction to the steps i already know how to get it.

I have raised 6-7 compliant so far and don't see any progress made in delivering the product. i feel its better to shop on some reputed e-commerce site than snapdeal

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Dec 10, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2016

Snapdeal.com Customer Care's response Dear Sri Raj,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal