[Resolved]  Snapdeal.com — Product not delivered while payment made to Sanpdeal

Address:	462022
Website:	www.snapdeal.com

I have booked 01 pair Puma Velocity Tetron II IDP Black Casual Shoes on 22.12.2016 with snapdeal order no. [protected] I have prepaid the cost of shoes Rs. 1584.00 at the time of order (payment receipt enclosed). The snapdeal website shows that the item has been delivered on 27.12.2016 however i have not received any such item as on date (website snapshot enclosed). I had complaint about this to sanpdeal help center many times but they are not able to either trace the item or provide me the proof of delivery. Every time customer care executive did the wrong commitment and assure to receive the product or refund in next 24 hr. but it is around one and half month gone and no resolution given by sanpdeal. So it is requested you to kindly intervene into the matter and try to resolve the issue. Regards