Snapdeal.com — product not delivered yet! it's been 20-25 days the order was placed. | |||
I placed a order for hippie sunglasses on 10th of January and even after 2-3 days the order was on order placed stage when I mailed them they canceled the order and placed a new order with new seller.new defective piece was delivered after a long time on 19th of January.I submit a replacement request for a new piece but nothing is sent till the date and i mailed to snapdeal help 4-5 times but there is always same answer by them-a request already has been lodged regarding ur complaint... and they are now saying ur order will be delivered within in a week... it means they are taking approx a month to complete a order... they waste a lot of my time in calling to their non-tolfree helpline no. and in writing long mails regarding the order comlaints... plz. i request to take a strcit action and request for a compensation for this all nuisance. Thanks, regards ASHISH Was this information helpful? | |||
|
Snapdeal.com customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team