Snapdeal.com — Product Not Received even after 50 days

archana1729

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hi There, I bought Tupperware Magic Flow Set(Midi(550ml)+Mini(440ml)+Mega(1.1Ltr)) Plastic Containers 1pc Tupperware Midi Magic flow(550ml)+ 1pc Tupperware Mini Magic flow(440ml)+ 1pc Tupperware Mega Magic flow(1.1Ltr)) from snapdeal (Order id: [protected])on 4th October 2014. The latest delivery date is 25th October 2014. Till now(today is 19th Nov 2014) I did not receive the product. I complained to snapdeal many a time about the non delivery. Always I get a standard response that the seller shipped the item and the courrier (ECom Courrier) has delayed it. When i bought from snapdeal and paid to snapdeal how am I response for any delay whether it is from the seller or courrier. Snapdeal does not looking into this issue and not even refunding my amount. Please do the needful. Thanks, Archana

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Dec 23, 2014

Updated by archana1729 After many mails and complaint raised on Snapdeal in consumer forums, after 2 months snapdeal returned my money as the product is not delivered.

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Comments

Online_support

from Delhi, Delhi

Dear Archana,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team