[Resolved]  Snapdeal.com — product not returned and refund not given

Address:

Mumbai City, Maharashtra

Snapdeal sold me a damaged product so i placed a return request. No one has come to collect the product and my refund has not been given. They have no consumer care, and they don't reply to any of my emails. It has almost been a week since they have not updated the situation and have not issued a refund. I am deeply distressed and snapdeal is horrible in helping the customers out. I request everyone not to purchase anything from snapdeal as almost all the products are fake and that they won't give you your money back if you return. If possible please help me out in this.