[Resolved] Snapdeal.com — Product not shipped

priti_singh

from Kolkata, West Bengal

Address:	Khordha, Odisha, 751002
Website:	snapdeal.com

Order id: [protected]
I ordered this on 25 oct 2016 and i was suppose to recieve the product in between 30 oct-2 nov but the product is not even dispatched yet.
I messaged snapdeal so many times on social networking sites but all i got was assurance calls from their customer support.
Please inform me for once whether the seller and snapdeal is interested in selling the product or not.
If not, i will order it from other e-commerce sites. Since the price i was getting on snapdeal was pretty low which is why i ordered it from here but looks like neither the seller nor snapdeal is interested in selling it.
Thankgod i didnt prepaid it otherwise i would have been in big trouble.

I request one more time to ship the product soon or notify me if none of the party is interested in selling it. I will order it from somewhere else.
Please see the screenshot also.

Thankyou

+1 photos

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Nov 1, 2016

Complaint marked as Resolved

The product was shipped within few hours of complaining here

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2016

Snapdeal.com Customer Care's response Dear priti_singh,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 03, 2016

Snapdeal.com Customer Care's response Dear priti_singh,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,

Team Snapdeal