[Resolved] Snapdeal.com — Product order id: [protected] is not delivered | |||||
I booked a product from snapdeal on 03 oct-2016 order id: [protected] the product is suppose to be delivered by 13 oct 2016 but till no message that when the product is going to deliver to me. When i tracked the product i found it is with courier company from 09 oct 2016 and till now not delivered. Regarding the same i already spoke twice to snapdeal customer care and raise a complaint id=31648249. If you people are unable to deliver this product by today 3:00 p. M, then pl. Cancel this product and pl. Refund my money. Details: Name: sheel ratan srivastava Cell no: [protected] Order id: [protected] Booking date: 03 oct 2016 Expected delivery date : 13 oct 2016 Was this information helpful? | |||||
Nov 14, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 13, 2016 Snapdeal.com Customer Care's response Dear Sheel Ratan Srivastava, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal