[Resolved] Snapdeal.com — product ordered from facebook but got no trace of parcel

Starvandana

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411040

Hello,
This is wiith reference online purchase of bedsheets (unique Choice brand) worth 1112 /- On 12th August I had purchased two bedsheets through Facebook advertisement of snapdeal. Attached is the proof of transaction done. The app informed that I will get all the details on my email ID. However it has been 10 days and I have not received any intimation about the order nor the parcel. I tried calling snapdeal customer care, but they are asking for registered phone number and when i enter my phone numbers, they are not able to find any order against the same

Where has my money gone and where is the parcel.

Can you please help?

Vandana Sharma
[protected]

+1 photos

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Oct 7, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2018

Snapdeal.com Customer Care's response Hi Vandana

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal