[Resolved] Snapdeal.com — Product received from snapdeal | |||||
Hi team, I odered a large size ray ban sunglasses from snapdeal however i received a smaller size so had to raise a replacement request, the product was picked from my address and got an update from snapdeal that the product didn't clear the quality check hence we will return you the product which was delivered. However the product which i received was not the same, i received a broken sunglasses of different brand. I have made several contacts to the customer care and was informed by the customer care team that they will pick up the broken product which i received from snapdeal and will refund the money in 48hrs. Its been a week now, no one has come to from snapdeal to pickup the broken product and meanwhile my request is also closed. Hence would kindly request you to look in to the same. Order no: [protected] Regards Was this information helpful? | |||||
Dec 3, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 02, 2016 Snapdeal.com Customer Care's response Dear Sumit230887, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Dec 03, 2016 Snapdeal.com Customer Care's response Dear Sumit230887, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
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