[Resolved] Snapdeal.com — product return request unnecessarily closed

[Resolved] Snapdeal.com — product return request unnecessarily closed

S Shree R

I purchased a pair of night suits but u didn't like it, and I opted for returning the product, but the request was closed saying "it was delivered in good condition". I never complained that the product was faulty. I chose the option that I did not like the product, and this option is very much included in the return options. Now I'm stuck with a product I absolutely didn't like and I lost my money as well. For anyone reading this I would caution them to never buy anything from this website. +1 photos Was this information helpful? No (0) Yes (0)
Aug 26, 2021 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Aug 23, 2020 Updated by Shree R *I didn't like the product (there's no editing option so corrected the first sentence here) The suborder ID is [protected] Item name - Zebu Cotton Night Suit Sets - Green Verified Support Aug 24, 2020 Snapdeal.com Customer Care's response Dear Customer, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal Aug 28, 2020 Updated by Shree R Please take the product back and refund. I have not used it. Just kept the entire set in the packet itself. Verified Support Sep 16, 2020 Snapdeal.com Customer Care's response Dear Customer, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal
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