[Resolved] Snapdeal.com — product returned at snapdeal warehouse bt company refusing

bhiwani7051

from Charkhi Dadri, Haryana

Address:

Gurgaon, Haryana, 122505

I hv ordered for suffari bag on snapdeal which order no is [protected]. Bt i got a very ordinary bag.. When i complained with snapdeal they told we cnt arrange reverse pickup so u vl hv to send it at ourwarehouse in sadhrana village, once i send it by blue dirt... Bt they returned stating they dnt hv their service der.. Item came back to me... Second i sent it by india post.. On 18th sep 2017.. On very next day on 19th sep it got deluvered to snapdeal... As its showing on india post sites... Now snapdeal refusing that they didnt got the item so they cnt refund..

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Oct 5, 2017

Complaint marked as Resolved

Complain resolved...amt refunded..thx team consumer forum

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

Snapdeal.com Customer Care's response Dear bhiwani7051,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Oct 11, 2017

Snapdeal.com Customer Care's response Dear bhiwani7051,

Thanks for sharing the acknowledgment. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal