[Resolved] Snapdeal.com — Product was faulty i want my money back

shashank ghike

from Damoh, Madhya Pradesh

Address:	Parbhani, Maharashtra, 431401
Website:	www.snapdeal.com

Hello
my Order ID: [protected] and its deliverd me at 16 november .but the product was faulty they not working good and they are not charging. i am complaint on same day but till date no action on my complaint.i call your customer care but they only told us our engineer will be come and resolve your problem.am mail you after 3 days your engineer will be come out of the world or what?...if you are not given me replacement then give me refund.i hope you are solve my complaint another wise am going to consumer forum

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Jan 7, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2016

Snapdeal.com Customer Care's response Dear shashank ghike,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 01, 2016

Snapdeal.com Customer Care's response Dear shashank ghike,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal