[Resolved] Snapdeal.com — Promotional offers | |||
Just showing promotional offers on every product but fail to give, just a fake act to attract customers. After complaining on one reply we are "working on your request" (just like MANJHI digging mountain) & also taking 48 hours to reply back + Saturday, Sunday not included. Not a good experience with snapdeal. Order placed on 3rd sept. 2015, delivered on 8th sept.2015, continuously complaining from 11th sept. 2015 still working upto 17th... Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Sep 18, 2015 Snapdeal.com Customer Care's response Dear Denis Harrison We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail. Thank you for cooperating. Regards, Snapdeal Online Team | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team