[Resolved]  Snapdeal.com — Provided used and repaired product

Address:Varanasi, Uttar Pradesh, 221106
Website:www.snapdeal.com

I had purchased vox power bank 12000 mha white on date 29-march-2016 and my registered mobil num - [protected] and order num-[protected], but fist time your company provide defective product and i think 2nd time provide repaired product not a fresh brand new product that's why your product again detected only under 3 month this problam regarding talk to your customer care 3 time, fist executive noted a complete and com. Num[protected], and he offered me a solution for replacement of the product or taking my cashback within 48 hours but i said for replacement a product but after 48 hour's not receive any notification then again talk to second executive i think this is senior executive same solution provide to me and he told me wait within 48 hour but again not receive any calls and notification 3rd executive directly told me sory sir plz talk to product office help line num... But for the misbehave from your company of the product i ordered for first time was received as defective and when i replaced it seems again i got the used or repaired product... So now this is very unsatisfied for me and now i think i should make a complaint against your company in consumer court for the same..
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Aug 6, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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I thing not trusted compny this is always provide repaired product
Dear Devanshu2903,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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