[Resolved]  Snapdeal.com — qt4003/15 beard trimmer

Address:Ahmedabad, Gujarat, 380018
Website:Snapdeal

My order id is [protected] order date : 6th june 2017.
I have ordered a trimmer qt 4009/15 from snapdeal on cash on delivery.
When i get the product and opened box there is different product i. E. A hair remover which is not working and saller is syam world surat. There no contact information available on it.
I have contact snapdeal about this issue and they refuse to help me as they told there is a fraud with you and we cant help you.
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Sep 8, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2017
Snapdeal.com Customer Care's response
Dear Jay Suba,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Aug 08, 2017
Updated by Jay Suba
I have not received any response as I have informed it you earlier also. You are refusing to return my money as I have seen lot of complaint about same saller it seems that you arr involved in fraud. That Saller and snapdeal combined doing fraud.
Complaint comments 

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Please refund my money
Snapdeal.com Customer Care's response, Aug 8, 2017
Verified Support
Dear Raviraj,

We request you to share your exact concer along with order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal
Hello I have already informed you about this earlier. You have not resolved issue. And you are refusing for solving it.
Snapdeal.com Customer Care's response, Aug 8, 2017
Verified Support
Dear Jay Suba,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Snapdeal

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