[Resolved]  Snapdeal.com — Ralph lauren romance women edp 100ml - fake perfume

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Website:	www.snapdeal.com

I had placed an online order for a ralph lauren romance women edp 100 ml on december 18, 2016 from mumbai for my mother's birthday. She received the perfume on december 25, 2016 in hyderabad. However, soon after she complained stating that the perfume fragrance does not stay and that the silver foil of the cover is peeling away.

Since i was travelling for work between mumbai and bangalore i was not able to look into this properly. She did send me pictures of the silver foil peeling which i found suspicious for a ralph lauren brand perfume.

When i visited hyderabad this time i tested the perfume myself and it was true. The perfume does not leave any fragrance and the fragrance is gone within minutes. I have used the same brand perfume before and it is amazing.

I am most disappointed and require urgent inquiry into this. This is an expensive perfume and was meant as a gift for my mother. It is totally unacceptable that we are given a fake (Most likely) and sub-standard product in exchange for our hard earned money.

Please look into this urgently. I work in a law firm and if this is not resolved at the earliest, i am definitely going to file a consumer complaint.