[Resolved] Snapdeal.com — Ray32k5500 (81cm) hd led television

prakashpatel1212

from Valsad, Gujarat

Address:	Valsad, Gujarat, 396001
Website:	snapdeal.com

I have received a manufacturing defective piece
(Order id : [protected]). As i turned it on nothing appeared. I disappointed with the quality of product. Why snap deal don't check the product quality before delivery.in addition the worst thing is that we can only replace the product. So money is gone. Now i have submitted the product for the replacement. Kindly take care if good product will deliver or not.

Attached the pics herewith.

+3 photos

Was this information helpful?

No (0)

Yes (0)

Dec 22, 2016

Complaint marked as Resolved

The company supported with the emails and calls too. I have received freecharge credits for courier and cash in bank accounts withing a week of cancellation the email ids are [email protected] [email protected] and the contact number I used to call on 9212692126 customer support no. (incoming) 0124 625 5500, 0120 665 0900, 011 3325 4023 Thanks snapdeal team Regards, Prakash Patel

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2016

Snapdeal.com Customer Care's response Dear Prakashpatel1212,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Dec 20, 2016

Updated by prakashpatel1212 Hi there,

I am happy with the supportive and helpful response for the Team Snapdeal. Thanks. I have received courier charges in the form of freecharge credits. Further, I hope will get cancelled product refund in bank account soon. Nice service from customer care, timely updates for the issues are appreciated.

Regards,
Prakash Patel