[Resolved] Snapdeal.com — Reagarding order id #[protected]

sumankumarshit

from Kolkata, West Bengal

Address:	New Delhi, Delhi, 110020
Website:	snapdeal.com

I have order a Mobile on snapdeal which is delivered to me on 30the Dec., On getting the product there is some issue with speaker, Loud speaker was not working, Front Camera not working and Internet connectivity is also not working.I have visited Micromax but as it is under refund policy they suggest me to replace or refund the iteam .I decided to refund as i have no more trust in snapdeal.com.,
I have called them 5-6 times regarding this wasting my approx 100 rupee money.Now they are saying me to provide service centre denial letter.What is this, as it is defective iteam why should i have to run for that again.It is not my mistake, its snapdeal's responsibilty why they are not taking responsibilty.Worthless Fake cheap support from snapdeal.com
They cheating with poor people.

Was this information helpful?

No (0)

Yes (0)

Jan 7, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2016

Snapdeal.com Customer Care's response Dear sumankumarshit,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,

Team Snapdeal

Related Snapdeal.com reviews

View all 14445 Snapdeal.com Reviews

Comments

sumankumarshit

from Kolkata, West Bengal

Now they are saying to visit micromax centre again for written documents that the iteam is defective.What is this, i have buy for my father 62 years old, i am out of town, My father don't know anything about the process.Why snapdeal is harashing a old people.
Thats why i request snapdeal for returning the product.According to easy return ploicy snapdeal must return if it is defective.So why snapdeal is not following their policy.Why they are harashing poor people.

Snapdeal.com Customer Care's response, Dec 8, 2016

Verified Support

Dear Sumankumarshit,

We understand the plight. We will get the issue checked and update you at the earliest.

Regards,
Team Snapdeal