[Resolved] Snapdeal.com — Really Unhappy with the Snapdeal !!! Thief company !!

lalit rahul mehta

from Mumbai, Maharashtra

Address:

New Delhi, Delhi, 110018

I am really unhappy with the service you guys are providing - selling defective and old products !!!

recently i purchased VU tv - order number is - [protected]

which was suppose to deliver me in a week time, you gusy sent me in 1 day only, i was very happy .
but after that there was no communication on installation, i tried calling snapdeal number of times and got the response that we only have to contact them .
after contacting VU people they sent installation guy and as we open th pack we found its broken, tv panel is broken ..

why you guys sent me defective piece ????

pls do not purchase anything from snapdeal, they are looting and fooling people ..

how you guys are running company ???
i was a loyal customer and purchased many things from snapdeal, there was no problem till now .
but now they sent defective product .. i raised the complaint . pls initiate the change or refund !!!

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Jan 1, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2016

Snapdeal.com Customer Care's response Dear lalit rahul mehta,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 01, 2016

Snapdeal.com Customer Care's response Dear lalit rahul mehta,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal