Snapdeal.com — received a damaged and used item with different colour what I ordered

Address:	North 24 Parganas, West Bengal, 700118
Website:	Snapdeal

Snapdeal is cheater, the costomer care not pick up call and sent damage and used product with different colour, if you said return but his delivery boy not coming home and always says he was busy other work and day after day same isuuse fase. After 7 days the replacement policy is end and my money westage for a rubbish and garbage product. I want case for this product in consumer court. I want my money return. And punsiment the courier service.