[Resolved] Snapdeal.com — received a fake product | |||||
I had orderd a product from snapdeal. The product is pre-workout supplement cellucor c4 30 servings (Orange burst). The product is 100% fake. I confirmed it with cellucor inc. (Usa). The lot number mentioned does not exist. I failed to check the hologram which says void instead of cellucor. The product tastes like ordinary glucose powder and does not give any energy after consumption. I have been using this product since past 2 years so could identify that the product is fake. Also talked to consumer care for multiple times but no response. I am attaching herewith required photos, email from cellucor, invoice. Was this information helpful? | |||||
Dec 1, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 31, 2018 Snapdeal.com Customer Care's response Hi Customer, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal | |||||
2 Comments | |||||
Comments
Snap deal is a looter online shoping portal their people are also looter.
I placed a paid order they texted me that its deliver but havnt got the delivery or call from delivery boy. Will suggest you not to order from snapdeal.
Regards
Gurjot Singh
I placed a paid order they texted me that its deliver but havnt got the delivery or call from delivery boy. Will suggest you not to order from snapdeal.
Regards
Gurjot Singh
Snapdeal.com Customer Care's response, Nov 1, 2018
Verified Support
Hi Gurjot,
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
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