Snapdeal.com — Received a wrong item and customer not received his refund.

Ritesh Donald Sah

Address:	Burdwan, West Bengal
Website:	Snapdeal

Customer name Ritesh Donald Sah. Oder id [protected] sub oder no.[protected]/ product names kult 10 mobile 16 GB. Purchase from Snapdeal. I ordered mobile phone but received one kids hand video game & two Mobile battery's. I received a wrong item from Snapdeal. They are investigat but one sided investigation. Sir mujhe Jo box PE item code Mila hai DE4895741 hai aur Jo invoice Maine Snapdeal ki website se download kiya hai deferent hai DB4895741. Snapdeal ki Trust pay policy failed ho hai hai. Kyoki mera refund abhi tak nahi huwa hai. Customer's faith is broken. Mai nahi janta ki galti mistake kaha PE huwa. Sir please refund my money

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Comments

hatakoshore das

Order Id: [protected]. Costumer name is dibyalochan das. I received a wrongs part. So I applied for refund. But main 2 mahina hogaya main abhitak refund nahi paya hu. Suborder Id: [protected]. Main mera bank account details share kara chuka hu. 2 mahina hogaya hai refund nahi paya hu. Main apke costumer care ko phone kara kra ke parisan ho chuka hu. Please sir refund my money.

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Hatakoshore Das,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Hi Hatakoshore,

Our team has communicated to you to share your bank details for refund.

Thanks!
Team Snapdeal