[Resolved]  Snapdeal.com — Received damaged product.

Address:New Delhi, Delhi, 110059
Website:www.Snapdeal.com

I have purchased a Penta tablet from snapdeal on 5th march 2017 and received in damaged condition and its IMEI number was also mismatched. When i put request for replacement of the product on the same day then, first they sent someone and confirmed that the tablet is damaged and IMEI is mismatched then the person took my tablet for replacement on 9 march 2017 but i didnot get any satisfactory response till now even now they are converting from what they commited and saying that only earphone are damaged and they sent back same damaged product on 19 march 2017 to me and refused to replace or return my product. My product is come under 14 day snapdeal gold offer in which you can return or replace your product if there is any issue but they are refusing me and saying that you can replace your product to the branch office of tablet. If any further information you need just mail me.

ITEM CODE: DW3745774 ORDER NO: [protected] SUBORDER NO: [protected]
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Apr 23, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2017
Snapdeal.com Customer Care's response
Dear [protected]@gmail.com,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
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