[Resolved] Snapdeal.com — Received fake material

deep1778

from Indore, Madhya Pradesh

Address:	486886
Website:	www.snapdeal.com

Received garbage and useless books in place of reebok smooth running shoes. Order i'd [protected] Date 22.12.16
Complain made on 30.12.16 complain I'd 38484534 and at least 10 times talk with customer care executive but did not get any response.
There was no issue with packing and parcel received via India post. As per the suggestion of customer care, I sent back the packet to the address mentioned in the mail, but they denied to accept that parcel.

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Feb 25, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2017

Snapdeal.com Customer Care's response Dear deep1778,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal