[Resolved]  Snapdeal.com — received fake product

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:SNAPDEAL.COM

I ordered shampoo and a conditioner from snap deal and it was a fake one because i've been using that shampoo for the past 4-5 years and i can guarantee that it was a fake product. The product quality was pathetic and when i requested to return the product there was no response from their end. Extremely disappointed!!! : (
Called their customer service several times but got absolutely no help.
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Jan 8, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2018
Snapdeal.com Customer Care's response
Hi Swati,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
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