[Resolved] Snapdeal.com — received only 1 health band whereas I ordered 2

SameerMhaske

from Delhi, Delhi

Address:

35/4, Om Shri Siddhivinayak CHS, Gopi Tank Road, Behind Raja Rani Travels, Beside Regius Gym, Near Shivaji Park, Mahim, Mumbai City, Maharashtra, 400016

I ordered PS M3 Heart Monitoring Smart Fitness Band. Sold by SNEVI DEALS.
I ordered 2 of them but received only 1 on June 16, 2019. It was opened in front of delivery boy and he is also the witness.
I tried calling Snapdeal Customer care but there is no option to talk to Customer care officer, only pre-recorded useless IVR options are there.
I wrote 3 E-mails to them but received only auto response. Nobody contacted me yet.
I wanted to gift it to my parents on the Father's Day. But Snapdeal ruined it. THEY CHEATED ME.

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Jul 28, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2019

Snapdeal.com Customer Care's response Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal