[Resolved] Snapdeal.com — Received product after cancellation . and no facility about returning product | |||||
Respected sir, i have ordered quantum 2.1 speakers on 7 th nov, on cash on delivery basis . i cancelled order due to some problem due to narendra modi's demonitisation campaign and still a man from snapdeal came on 21/11/2016 and told that i have your parcel. i told him that i have cancelled the order. but i accepted order and gave him 469 rs. upon opening i found that the product is damaged . as i have cancelled the order previously there is no provision on snapdeal app for contacting customer care. this is so irritating . please take back your faulty spears and give me my money back. Was this information helpful? | |||||
Dec 23, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 22, 2016 Snapdeal.com Customer Care's response Dear Gorakhnath Borhade, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
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We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal