[Resolved] Snapdeal.com — Received wrong product | |||||
This is to inform that i have received the wrong product from your snap deal. I have ordered muscle infusion black whey protein in your website but i have received muscle infusion which available for rupress 3880 in other websites after that immediately i request for the return of product on the same day after few minutes still the courier is yet pick the product i'm totally frustrated with snapdeal. Please do the needful. I have attached few attachment for your reference Regards Chandan Was this information helpful? | |||||
Jan 26, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Dec 16, 2016 Sintu Shah's response No product in box
Dec 22, 2016 Updated by Chandan Kunch This is to inform that I have received the wrong product from your Snap deal.I have ordered Muscle infusion black whey protein in your website but I have received Muscle infusion which available for Rupress 3880 in other websites after that immediately I request for the return of product on the same day after few minutes still the courier is yet pick the product I'm totally frustrated with Snapdeal. Please do the needful.  Verified Support Dec 23, 2016 Snapdeal.com Customer Care's response Dear Chandan Kunch, We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern. Regards, Team Snapdeal | |||||
 2 Comments | |||||
Comments
Dear Sir,
I had initiated a refund for jeans . because i received different color product. no one visited at my place to collect the product only i was getting massage that we try to collect . Now they canceled Return request, Customer care is saying that you will have to keep this product . there is no option .
Order ID: [protected] (1 Item)
I had initiated a refund for jeans . because i received different color product. no one visited at my place to collect the product only i was getting massage that we try to collect . Now they canceled Return request, Customer care is saying that you will have to keep this product . there is no option .
Order ID: [protected] (1 Item)
Snapdeal.com Customer Care's response, Dec 23, 2016
Verified Support
Dear kumar.vikash088,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal
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Team Snapdeal