[Resolved] Snapdeal.com — Received wrong product

Akmaiti

from Bengaluru, Karnataka

Address:	Ranchi, Jharkhand, 834002
Website:	snapdeal.com & delhivery.com

Please note that i had ordered amway nutrilite (T120) tablets on snapdeal. I have received wrong material through delhivery courier. I have paid rs. 1500/- to the courier man. However, after opening the packet it has been found that they have deapatched different material. After lot of email exchanges & telephonic discussion with snapdeal, they have informed that they have not despatched the material. Invoice & product photo is attached herewith. Please do the needful.

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Aug 19, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2017

Snapdeal.com Customer Care's response Dear Akmaiti,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Comments

ks kabra

from Nashik, Maharashtra

I ordered nike Pegasus 34 shoes from snap deal on 29 june 2017 ..After order i received Nike Vomero 12 which was not ordered...I apply for return of same ...Company collected same..And now got message that you take refund we can not provide same product now...It's totally wrong waist of time money...I am very much un happy with snap deal ...

Snapdeal.com Customer Care's response, Jul 12, 2017

Verified Support

Dear Ks Kabra,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [email protected] with these details. We assure you all possible help.

Regards,
Team Snapdeal