[Resolved] Snapdeal.com — Recieved product differs from ordered product

raju prasad gupta

from Mumbai, Maharashtra

Address:	New Delhi, Delhi
Website:	snapdeal.com

I am very much disappointed by the product I received from the seller as it is a simple paint zoom spray paint machine whereas i had ordered the 4 in 1 magic paint painting machine.
I request you to kindly look into the matter & help me in getting replacement of this product & provide me the actual product mentioned in invoice, for this i am attaching the snapshots of the product received from the seller which is not having vaccum cleaning, blowing & spray jet accessories & options as mentioned on website/invoice/at the time of ordering the product.
I ordered 4 in 1 magic paint sprayer machine(which can do four functions like painting, vaccum cleaning, blowing & water washing also) but received product differs & is just a simple spray paint machine, my order id is [protected], I mail on [protected]@snapdeal.com for same complain & got reference id 34288659.

+4 photos

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Dec 3, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2016

Snapdeal.com Customer Care's response Dear raju prasad gupta,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 03, 2016

Snapdeal.com Customer Care's response Dear raju prasad gupta,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,

Team Snapdeal