Snapdeal.com — Refund after cancellation of order not received

Address:	226023
Website:	snapdeal.com

I have not received my refund for the the suborder id :

Order id: [protected] (2 items), placed on 01 oct, 2016
Order id: [protected] (1 item)

Suborder id: [protected]
Suborder id: [protected]
Order id: [protected], placed on 28 sep, 2016

It has been 8 days and still waiting as snapdeal shows refund done
I had paid through net banking what should i do
Napdeal support is not responding to my mails

Around rs 20000 sum is to be refunded