[Resolved] Snapdeal.com — Refund and fraud practice by the company owned courier (Calvin) | |||||
I placed an with snap deal for. 2 wrangler need and it was delivered, but due to size issue i have decided to return then and have initiated the return request. I packed both jean into one package and handed over to the courier guys from valcun, but i did not realize that there were two separate return pick ups were arrange. The courier guy knew that there were two sperate pick ups, instead of returning both jeans, he opened my package and took one jeans and he returned a used trousers to snap deal against the second pick up reference., whereas the courier guy never came to do second pick up. I spoke to snap deal customer care and convied my concern but they refused to take any action and have returned the used trousers back to me. This is so annoying and frustrating. I would advise everyone not to shop from snap deal, they are not customer centric and they are involved in these fraudulent activities and cheating consumers Was this information helpful? | |||||
Jul 3, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jun 02, 2017 Snapdeal.com Customer Care's response Dear Lijo Sakharia, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal | |||||
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Team Snapdeal