[Resolved]  Snapdeal.com — Refund and fraud practice by the company owned courier (Calvin)

Address:Hyderabad, Andhra Pradesh, 500083
Website:Snap deal.com

I placed an with snap deal for. 2 wrangler need and it was delivered, but due to size issue i have decided to return then and have initiated the return request.

I packed both jean into one package and handed over to the courier guys from valcun, but i did not realize that there were two separate return pick ups were arrange.

The courier guy knew that there were two sperate pick ups, instead of returning both jeans, he opened my package and took one jeans and he returned a used trousers to snap deal against the second pick up reference., whereas the courier guy never came to do second pick up.

I spoke to snap deal customer care and convied my concern but they refused to take any action and have returned the used trousers back to me. This is so annoying and frustrating.

I would advise everyone not to shop from snap deal, they are not customer centric and they are involved in these fraudulent activities and cheating consumers
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Jul 3, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2017
Snapdeal.com Customer Care's response
Dear Lijo Sakharia,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Complaint comments 

Comments

Snapdeal delevers me damage piece power bank.
rfggbj's reply, Jun 2, 2017
I want my money or replace my power bank my no. Is 9766422646
Snapdeal.com Customer Care's response, Jun 3, 2017
Verified Support
Dear rfggbj,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal

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