[Resolved] Snapdeal.com — Refund

magna73

from Jammu, Jammu and Kashmir

Address:	New Delhi, Delhi, 174036
Website:	www.snapdeal.com

I had paced and order vide No.[protected] of Lotto white track pant of Rs. 650/-. The company sent a defective product. I complaint and company asked me to send the product back. I sent it through India Post on 13.08.2016 but it came back to me due to insufficient address. I asked Snapdeal then they told that I should send it through any courier service. I sent it through DTDC on 3.9.16 but it could not be delivered as the address was insufficient. Now company is showing its status that return request has been canceled and closed. The company is not receiving any MAIL and also phone calls. For last one month I am being harassed by the company by not addressing my issue.

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Nov 9, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2016

Snapdeal.com Customer Care's response Dear magna73,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal