[Resolved] Snapdeal.com — Refund

AyushKumarSultania

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560071
Website:	Snapdeal.com

I bought 2 slippers, one brown n one red. But got both brown. Also paid extra delivery charges for red one. The red was costlier then red. When i am asking for refund of differential amount n delivery charges, there is no response from them. Also bought a jeans whose colour is faded. I called customer care but they are not resolving it. Snapdeal is a reputed company n i dont know why they do this. I just need my money back and compensation for inferior products . Customer buys products as he needs it, he doesnt have time to return it and buy again. Hope they understand this.

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Nov 23, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2016

Snapdeal.com Customer Care's response Dear AyushKumarSultania,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal

Verified Support

Oct 21, 2016

Snapdeal.com Customer Care's response Dear AyushKumarSultania,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal