[Resolved] Snapdeal.com — Refund

sajeevankaimaparambil

from Puducherry, Puducherry

Address:

Thrissur, Kerala, 680686

I have ordered for puma black pack bag on 20/06/2017 and there was an error in midst of my transaction regarding the payment of rs 749. I have received message for twice regarding an error in the transaction and the orderis not yet confirmed. The latter was a conformation message regarding the order with proper otp generated via message. On account of these i have lost an amount of 1498 ie, twice there was a transaction to your account with ref. Noccaef1buv5891gabmyifn4 and ccaef1buv6161gabmyjge1 for the same item. I hereby request you to kindly make arrangements to refund rs749 from the amount being transferred on account of the ordered item. I wish to purchase the same item (Single) and request you to make the refund as earlier as possible.

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Jul 25, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2017

Snapdeal.com Customer Care's response Dear sajeevankaimaparambil,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal