[Resolved] Snapdeal.com — refund

Z@b!

from Bengaluru, Karnataka

Address:	560076
Website:	Snapdeal.com

Hello frauders/snapdeal,

I had order a puma wallet and a timex watch which was delivered to me a week ago and since the products were fake i raised a return request. Pickup was successful and the delivery guy gave me the acknowledgement slips aswell.. For the watch the return has been initiated but for the wallet its not yet started.. And now iam again getting the message like the pickup has been failed and even in the app it shows the return has not started at all.. And shows the pickup is unsuccessful..

I have given both the items and they say no pick up was done.. I have the acknowledgement slip too.. Which i got from pickup agent..
What the hell is this?? When will i get my money back??

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Nov 1, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Sep 27, 2018

Updated by Z@b! The acknowledgement slips which i got from pick up agents is attached..

Verified Support

Sep 28, 2018

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal