[Resolved] Snapdeal.com — Refund for cancelled order didn't get credited | |||
i made purchess mobile back cover worth Rs449/- from Snapdeal on july 16.i paid thorugh my netbanking Rs 349 and my sd cash Rs 100.i cancelled product on july 16.i did not get netbanking money 349.so many times reply to customer care but they was giving reference number It is really a harassment for the customer who has to send mails again and again for getting back their hard earned money.I request you to take this matter with snapdeal.com because there are many customers like me who have not been refunded with their money for the cancelled orders and snapdeal CC simply doesn't provide any satisfactory response, neither tracks the complaint properly, they simply shrug their hands off the matter saying we have refunded, that is none of our business that you didn't get it. Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear suvankar1993,
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team