[Resolved] Snapdeal.com — Refund is not given

shahid918

from Lucknow, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, 226024

I have purchased iphone 6plus grey rs 40000 which was delevered to me on 22 sep 2016 with company packing open and not in working order. From then no solution is given to me. I have planned to go conser court if no solution is given within 2 day. Till then i am calling customer care but there is no solution they only say waith for 48hr. Aisa kr k mere 20 din nikl gai hai.40thousand koi choti rakam nai hoti. They have send me the defected product.. Plz help me out to get my money back

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Nov 19, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2016

Snapdeal.com Customer Care's response Dear shahid918,

Sincere apologies for the inconvenience caused to you. Please share your order id and complaint number with us at [protected]@snapdeal.com. We assure you that we will connect with you and get the issue sorted.

Regards,
Team Snapdeal

Verified Support

Oct 17, 2016

Snapdeal.com Customer Care's response Dear shahid918,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal