[Resolved] Snapdeal.com — refund issue | |||
I ordered davidoff cool water and mac lipstick pack of 5 on 28th jan 2019... I paid by cash for both the orders... After i opened the davidoff cool water pack i realised that its duplicate so i asked for return and gave my bank details... Then i received mac lipstick pack... Even that was duplicate moreover one lipstick waa broken and only 4 were delivered instead of 5... I went on the app and requested for return and gave my bank details... Now i m receiving messages that my bank details are incomplete and when i m trying to fill the details again its not accepting and saying the return is in progress so we cannot update the details... I have been trying to reach snapdeal customer care through emails but there is no reply... There is no executive to sort out the issues... My order id is - [protected] I am attaching the required pictures with the conplaint... Firstly they are selling duplicate stuff and secondly they are not even refunding the money... How can they sell dulpucate stuff by saying its discounted and then harass the customers by not refunding the money???? Was this information helpful? | |||
Mar 15, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Feb 12, 2019 Snapdeal.com Customer Care's response Dear Isha, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal | |||
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From your compamy it is correct
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Regards,
Team Snapdeal