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I recently ordered a laptop on snapdeal and i selected COD as my payment mode .order id [protected]. I ordered the product on 25th dec 2016 . And now after 4 days it shows order closed.
Snapdeal.com Customer Care's response, Jan 4, 2017
Verified Support
Dear Bazif Suhail,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [email protected] in case you require further assistance in the interim.
Regards,
Team Snapdeal
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [email protected] in case you require further assistance in the interim.
Regards,
Team Snapdeal
same for me too.
regarding query reference number 38709790.
order no- [protected]( suborder id- [protected]) the order was cancelled automatically. For the that snapdeal refund was initiated and now in snapdeal account it says refund successful but the amount(refund) is not received in my bank account. Plz solve this issue and refund me my amount.
i consult with the bank too with you given refund trasaction reference no. but the bank told me there is no refund process for my bank account. Or you might have done the wrong account no. for others order. for your information my pnb account no is. [protected] and card no which was used is [protected] and ifsc- PUNB0494200
Your refund transaction reference no is [protected] as you shared. plz kindly check you transaction reference no., time and amount before and after of this transaction so that you can confirm wheather it was failed or not. because sometimes the amount doesn't cut even though its successful.
please go through every data. the money is not with you, not with the bank, not with me, then where did it go. must be sumwhere its rs 2979.. its a lot to me. i'm not a rich pereson so plese HELP!
Thank you.
regarding query reference number 38709790.
order no- [protected]( suborder id- [protected]) the order was cancelled automatically. For the that snapdeal refund was initiated and now in snapdeal account it says refund successful but the amount(refund) is not received in my bank account. Plz solve this issue and refund me my amount.
i consult with the bank too with you given refund trasaction reference no. but the bank told me there is no refund process for my bank account. Or you might have done the wrong account no. for others order. for your information my pnb account no is. [protected] and card no which was used is [protected] and ifsc- PUNB0494200
Your refund transaction reference no is [protected] as you shared. plz kindly check you transaction reference no., time and amount before and after of this transaction so that you can confirm wheather it was failed or not. because sometimes the amount doesn't cut even though its successful.
please go through every data. the money is not with you, not with the bank, not with me, then where did it go. must be sumwhere its rs 2979.. its a lot to me. i'm not a rich pereson so plese HELP!
Thank you.
Snapdeal.com Customer Care's response, Jan 20, 2017
Verified Support
Hi Denish Huidrom,
Our team got in touch with you and informed you that your refund has been initiated from our end.
Regards,
Team Snapdeal
Our team got in touch with you and informed you that your refund has been initiated from our end.
Regards,
Team Snapdeal
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But still I didn't received any confirmation message and product but my amount got dedected. pls help me on this.
Kindly share your registered email id and contact details on [email protected] so that we may assist you further.
Regards,
Team Snapdeal