[Resolved] Snapdeal.com — Refund not initiated

mukesh9931

from Chandigarh, Chandigarh

Address:	New Delhi, Delhi
Website:	snapdeal.com

I booked red me note 3 order id- [protected] for rs 12000/- on 16/11/2016 and postman tried to deilver my package in tempered condition on 21/11/2016 so refused to accept and filed for refund request. Tracking details clearly showos that items delivered back to bnglore centre on 01/12/2016 but snapdeal updated on 05/12/2016 that items delivered sucessfully to customers on 01dec 2016. Also money not refunded till time very very bad service .

Friends never purchase on snapdeal in prepaid order. Once snapdeal get money in advance then it will not wants to retunrn money, customer care representative makes every time fool when you call they will say that your refund will be initiated within 24 hrs. Dont be oneself fool like me. They have not refunded my money since 21 nov 2016.

Mukesh jha
[protected]

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Jan 13, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2016

Snapdeal.com Customer Care's response Dear mukesh9931,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal