[Resolved]  Snapdeal.com — refund not initiated yet

Website:Snapdeal app

Order id : [protected]
Reference no: 45353228
I ordered a gift box combo of belt and wallet for rs 750 cod. But quality was too low so i initiated return immediately but snapdeal is not refunding my money and saying one thing again and again that some of my transactions dont pass onternal checks and my account will be suspended. And blah blah blah... But i had only 2 orders with snapdeal including this one. They are not elaborating and not taking my case serious. No call suppoer from snapdeal is just worse. Please help me
I had also a return slip of item signed by picker of snapdeal.
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Feb 22, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2018
Snapdeal.com Customer Care's response
Dear customer (Udayjn),

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
Complaint comments 

Comments

My self Himanshu patel
I have purchase to watch in Snapdeal.com. but he is wrong party delivery and Snapdeal is not supported to me. Pls help me my mobile number
[protected]

Snapdeal.com Customer Care's response, Jan 19, 2018
Verified Support
Dear Himanshu,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.

Regards,
Team Snapdeal

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